Carmen Taubman

How to measure success for your community using KPIs that matter

Measuring the success of a community is a challenging task. As an experienced community manager, I have had countless conversations with business owners, senior executives and even other community managers on how to measure a successful community. Here’s some “average” ways to measure the success of a community: % increase in the number of people who […]

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Third place

The Resurgence of the “Third Place”

As an experienced community manager, I have witnessed the evolution of social dynamics in our society. One intriguing concept gaining traction online is the idea of the “third place.”  Historically, people have always sought spaces beyond their homes and workplaces to engage with others, forming connections and building a sense of community. Conversely in today’s fast-paced,

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AI tools for community building: how it can help + 3 tools to know

AI community tools for community managers We all have seen ChatGPT and other AI tools explode in recent months. Community managers have a wide range of daily tasks. No surprises there. The real question is: can AI community tools actually help community managers?  So far there have been mixed responses from community managers on whether

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ENGAGEMENT HACK to encourage ACTIVE members in your community!

We all want active members as soon as they walk through our community door… But how do you get them to participate as soon as they have joined? In my (many years) of building communities, I’ve tried many different tactics to ensure new people who join are motivated to engage right from the start. Engagement

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Create CONNECTIONS not boring introductions at your community events!

“OK let’s start by having everyone introduce yourself to the group”… Sound familiar at most community events you’ve been to? I’ve hosted many smaller online and offline events where people in the room do not know each other, and it’s the role of a community builder to help them feel more connected. Feeling more connected

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Web3 Community Tools & Platforms: Find the right one!

Are you building Web3 communities using various Web3 community tools and platforms? You are probably faced with the following challenges: Are there ways I can grow the community? How could I improve engagement and participation from the community? Where could I find a complete picture of all community activity across platforms like Discord, Twitter and

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How Reddit’s Community Approach Boosted Web3 Adoption

Web3 technologies, such as decentralized applications (dApps) and blockchain networks, have the potential to revolutionize the way we interact and exchange value online. This is a really big deal for anyone in the community space. But many people are still hesitant to make the switch from traditional web2 technologies, which has resulted in widespread adoption of

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