Looking to build a community for your brand or business?
You're in the right place.
Why build a community?
Community can be incredibly powerful for brands and businesses.
Successful communities can help you acquire new customers, retain existing customers, develop new products, hire your best employees and provide much needed product/service feedback.
They can also help you reduce your costs (including customer support, advertising fees, market research costs and recruitment expenses).
Some examples of successful communities:
HP: Product Support Community (link)
What I offer
Community Coach self-paced program
Designed to help you build your own community from zero or restart a community that has “died”.
Guided program with 4 stages including practical worksheets, templates and personalised mentoring.
The program is designed to keep you on track and help you launch or re-launch your community with confidence!
Templates, guides & resources
With over a decade of community management experience, I have created many templates over the years that I have used as part of my process whilst managing successful communities.
These templates, guides and resources are to help busy community managers focus on what matters most (engaging their community!) and reduce admin/ research workload.
Meet your mentor...
Hi, I'm Carmen.
I am an experienced community manager with a track record for success, building communities for startups and multinational corporations across various industries.
Over the years, I have developed my “winning formula” to ensure that new communities I build have meaning and add value to both community members and the business that runs them.
The value in building community
Who this program is for
Why it's so hard to build community
A lot of people know that building a community is important for their business. But knowing where to start is the toughest part. Here are some of the challenges and common questions that come through:
Where do you even start? Do you pick the community platform first?
I’m worried that members won’t engage with the community and it will flop from day one.
We already have a community but nobody is talking on it.
I have no idea how to convince senior management to invest in community. Help!
How do I motivate members to contribute to the community?
The community coach program is designed to help guide you through all the above questions and more!
Access my thoughts on community...
I share free tips & tricks to help you build engaged communities.
Want to join the program?
Apply to tell me more about your situation and what you’re looking for.
Limited spots are available.
Some of my amazing clients!
The SANDBOX x BRINC Metaverse Accelerator
Animoca Brands Web3 Accelerator
(Acquired by Twitter)
New Skills Academy (UK)
Ramen Club (Formerly known as Weekend Club)
“Carmen’s coaching has had a significant impact on me and the community I run.
She has deep expertise in her field, and repeatedly gets me unstuck on thorny issues that are often not written about online.
Just having somewhere to vent about community related challenges also really helps, and she does it all with brilliant calmness and positivity.
Thank you Carmen!”