Looking to build a community for your brand or business?

You're in the right place.

FOLLOW TRIED & PROVEN STEPS TO BUILD YOUR OWN COMMUNITY, ENCOURAGE MEMBER ENGAGEMENT AND GENERATE SELF-SUSTAINING GROWTH

Why build a community?

Community can be incredibly powerful for brands and businesses.

Successful communities can help you acquire new customers, retain existing customers,  develop new products and provide much needed product/service feedback. They can even help reduce your support costs by empowering customers to answer each others questions.  

Some examples of successful communities:

 

Starbucks: Submit your idea (link) 

Wall Street Bets on Reddit (link) 
Sephora Beauty Insider Community (link) 

What I offer

Community Coach self-paced program

Designed to help you build your own community from zero.

The program is split into 4 stages and includes practical worksheets, templates with either a personalised video addressing your specific situation or one-on-one mentoring sessions. 

The program is designed to keep you on track and help you launch your community with confidence!

Templates, guides & resources

With almost a decade of community management experience, I have created many templates over the years that I have used as part of my process whilst managing successful communities. 

These templates, guides and resources are to help busy community managers focus on what matters most (engaging their community!) and reduce admin/ research workload. 

Meet your mentor...
Hi, I'm Carmen.

I am an experienced community manager with a track record for success, building communities for startups and multinational corporations across various industries.

Over the years, I have developed my “winning formula'” to ensure that new communities I build have meaning and add value to both community members and the business that runs them.

I am an experienced community manager with a track record for success, building communities for startups, and multinational corporations across various industries.

The value in building community

One-way marketing

E.g. Email newsletters, Facebook page, Instagram page, LinkedIn company page, Website content, blogs, advertisements
Build an engaged community
E.g Facebook groups, LinkedIn groups, in-house community platforms such as Salesforce community cloud, forums, community clubs, physical events series

The value in building community

One-way marketing
Engaged community
E.g. Email newsletters, Facebook page, Instagram page, LinkedIn company page, Website content, blogs, advertisements

The Program

Community Coach offers a 4 stage program with practical worksheets and resources COMBINED with one-on-one mentorship with an experienced community builder to help you stay focused,  grow a successful community that provides value to your members whilst achieving your own business goals.

Practical Worksheets

Community Resources

One-on-one mentorship

Who this program is for

The Community Coach program is designed for businesses that meet one of the three criteria:

Needs to understand the value of community

Needs to get started and build a community

Has a community but needs help with engagement

Why it's so hard to build community

A lot of people know that building a community is important for their business. But knowing where to start is the toughest part. Here are some of the challenges and common questions that come through:

Where do you even start? Do you pick the community platform first? 

I’m worried that members won’t engage with the community and it will flop from day one.

We already have a community but nobody is talking on it. 

I have no idea how to convince senior management to invest in community. Help! 

How do I motivate members to contribute to the community?

The community coach program is designed to help guide you through all the above questions and more! 

Get a pep talk

Access free tips & tricks to help you build engaged communities.

Want to join the program?

Apply to tell me more about your situation and what you’re looking for. 
Limited spots are available. 

What's your email?

What stage are you at right now?

What can I help you with?

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